Your client's information is handled under Altro's Privacy Policy and the HIPAA authorization they sign at sign-up, and is shared for care coordination and the wellness services you provide. As the partner, you see order details and only the categories your client has authorized, viewable while you are logged into the platform. Certain sensitive categories, including mental health records, HIV status, reproductive health information, and genetic information, are not shared.
Is my client's health information private and secure?
Explains how client health data is protected, what partners can view in the portal, and which sensitive categories are never shared.