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Prescriptions

How prescriptions work

21 articles
Do clients have to speak with a clinician to get prescribed?When clinician calls are required.
How is a client's existing prescription transferred to Altro?Continuing a client at their current dose.
What if a clinician decides not to prescribe?Clinical declines and refunds.
How long does it take to receive a prescription order?An overview of the timeline.
How do refills work?Auto-refill timing for prescriptions.
Can clients have prescriptions shipped to my office?Setting up office-based shipping.
What if my client has side effects?How clinical questions are handled.
What pharmacies does Altro use?Pharmacy partners and certifications.
What tests are done to ensure quality of the products?How pharmacies test for quality and sterility.
Where are the ingredients sourced from? Are these products made in the US?Where we source our ingredients from.
How does dosing work?Who makes the decision on dosage.
How available are clinicians?When to expect a response.
Can clients order multiple products at once?Stacking products.
How are compounded products different than name-brand?
Does Altro offer IVs or Botox?Why we don't currently offer these services.
Why don’t you offer Reta?Why Retatrutide is not on our product list.
Do vials come white-labeled with my logo?Why vials show the pharmacy information.
Do you offer multi-month bundles?Where we currently stand with 3-month plans.
Do you offer mainstream medications like blood pressure, thyroid or other medication that treats disease?Why we focus on health optimization products, not sick care.
How does the clinician communicate with the client?Clients can message the clinician anytime through the portal.
How do clients check the status of their prescription order?A guide for clients