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Getting Started

You signed up - here's what happens next.

10 articles
What's involved in the onboarding form?What we need from you before your portal goes live.
What logo format do I need to send?File specs for your branding.
Logging into your partner portal for the first timeStep-by-step setup.
Finding your storefront linkWhere to grab the URL you share with clients.
Marketing materials and templatesHow customers can access marketing guidance, social media templates an dmore.
Do I need to do anything after my client places an order?Explains the partner's role after an order is placed and why clients should check portal messages.
What does my client experience after they sign up?Walks through the client journey from storefront purchase and medical intake through clinical review, pharmacy fulfillment, delivery, and automatic refills.
How do I get started as an Altro partner?Explains the steps to become a partner, from signup and onboarding through storefront setup and your first client sale.
How do I use the Skool community and education forum?Explains how to join the Altro partner community on Skool, how courses and office hours are organized, community guidelines, and where to get help.
Do I need a LegitScript certification to work with Altro?Whether partners need their own LegitScript certification, and when it actually comes into play.