Skip to main content

Compliance

How we maintain compliance and adhere to regulations.

16 articles
What's my liability as a partner?Understand your exposure and responsibilities as a wellness partner, and how the model limits your risk.
What can I do as a partner, and what can't I do?The compliance basics: what falls inside your non-clinical wellness role and what stays with the licensed clinicians and pharmacies.
Can I order on behalf of my client?Why product requests and the medical intake have to come from the client directly, not the partner.
Can I buy medications and resell them to my clients?Why partners can't resell medication, and why the client pays Altro directly instead.
Can I bundle prescriptions into my program pricing?Why prescription costs and your coaching fees have to stay separate, and how to structure your pricing so they do.
How does Altro handle state regulations?How the platform manages licensing, prescribing rules, and product availability that differ from state to state.
Are there any fee-splitting considerations for licensed providers?For licensed providers (RN, NP, MD, DO): how partner service fees are structured, and where to take state-specific fee-splitting questions.
Do you serve clients of all ages?Age and location eligibility: who is able to use the platform.
Do I need to form an LLC?Whether partners need a business entity to work with Altro, and how earnings are handled either way.
What contract do I have with Altro?What agreement governs your partnership, how you entered into it, and where to read it.
Can a parent or guardian create an account for a minor?Whether accounts can be opened for anyone under 18, including by a parent or guardian.
Can I put the LegitScript certification on my website?Whether partners can display LegitScript certification, and how to get your own.
Do I need a LegitScript certification?When partners need their own LegitScript certification, and when Altro's setup covers you.
Can Altro help me get a LegitScript certification?How Altro supports the Legit Script certification process, the typical timeline, and the alternatives.
Do I need to sign a BAA? How do I get access to my clients' information?Whether partners sign a Business Associate Agreement, and how you get access to your clients' information.
Is my client's health information private and secure?Explains how client health data is protected, what partners can view in the portal, and which sensitive categories are never shared.