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How can I contact support?

Explains how to reach support and your clinician through the portal for shipping, order issues, side effects, and other questions.

For shipping status, order issues, non-emergency side effects, or any other questions, message us through the portal. Your clinician and our support team are both available there, and you can expect a response within 1 business day.

If you're having trouble logging in or running into other technical issues with the portal that prevent you from messaging us through the portal, email [email protected] for technical support.

If you're experiencing severe or unexpected symptoms, don't wait for a response, seek medical attention right away.

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