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Do I need to be home for my delivery?

Explains that a signature isn't required for delivery, but being home helps if your order includes temperature-sensitive medication.

No, but we recommend it. Packages don't require a signature and can be left at your door if no one answers.

Some items are cold-shipped, so if your order includes temperature-sensitive medication, it's important to bring it inside and refrigerate it as soon as it arrives. If it does sit out longer than expected, see "My shipment arrived warm or damaged" for what to check before using it.

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