Once your order is delivered to the correct address, we're not able to take responsibility for what happens to it afterward. But let's figure out if it's still good to use: check it against our guidance for shipments that arrive warm, look for cloudiness or particles, and refrigerate it right away if you haven't already.
If it looks compromised, or you're just not sure, message us through the portal with photos and we can help, including moving up your next refill so a new order is charged and shipped right away.
Going forward, consider planning to be home when a shipment is arriving or have someone receive the package, or check whether your carrier offers a delivery hold option.