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Who processes the payments?

How payment infrastructure works.

Altro processes all client payments through a compliant, healthcare-appropriate payment processor. We hold LegitScript certification — an industry standard for healthcare payment processing that is required to accept payments for prescription medications.

This is one of the operational reasons partners work with Altro rather than running medication payments through a generic payment processor. Payment processors that aren't set up for healthcare frequently freeze or close accounts that involve prescription medications, which can leave a business unable to accept payments overnight.

How it works:

  • Clients pay Altro directly at checkout

  • Altro remits the Wellness Partner Service Fee to you (net of any returns, refunds, or chargebacks)

  • We handle the payment infrastructure and accounting — so you can focus on serving your clients

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