Managing Prescriptions via Altro Health
Altro Health provides a streamlined process for managing prescriptions. Below is an overview of the key responsibilities and processes for clients, clinicians, and partners.
Overview of Prescription Services
Through Altro, prescription services are client-initiated and clinician-guided. This approach prioritizes client autonomy while maintaining clinical oversight to support safety and efficacy.
Client Responsibilities
To manage prescriptions effectively, clients must:
Initiate Product Requests: Clients add products to their cart and complete checkout. All product requests must be initiated by the client.
Complete Required Documentation: Complete all necessary medical intake forms and upload necessary documents.
Respond to Clinical Team: Check their messages through the portal and respond when the clinical team requires additional information.
Clinician Roles and Decision-Making
Independent licensed clinicians are responsible for determining the form and dose of medications. These decisions are based on the client’s intake, medical history, and lab results when applicable. Coaches or partners do not participate in prescribing decisions.
Partner Portal Visibility
Partners using the partner portal can view:
Client's information
Orders
Order status
Prescriptions
Lab results
However, they do not have access to the clinicians’ chart.
Special Requirements for Certain Products
Some products, including TRT, may require additional steps before shipment. For example, a brief telehealth consultation with a clinical provider might be necessary. By following these guidelines, clients can have a smooth and efficient prescription management process.