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What can I do as a partner, and what can't I do?

The compliance basics.

You CAN:

  • Provide access to clinicians who can support your clients

  • Charge separately for your own coaching programs (clients pay you directly for those)

  • Share education on products, potential benefits and risks

  • Provide holistic support across nutrition, exercise and mindfulness

  • Act within the boundaries of any qualifications or certifications you have (e.g. RN, NP, DO, etc) when appropriate

You CANNOT:

  • Place orders on behalf of your clients — they have to request products through the portal themselves

  • Buy medications from us, mark them up, and resell them

  • Bundle prescription costs into your program pricing with the promise of a prescription

  • Bill insurance through Lyv

  • Promise or guarantee a prescription (clinicians prescribe only when clinically appropriate)

  • Promise or guarantee results

These aren't arbitrary limitations. They're the structural reasons to ensure compliance and safety.

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