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Do you provide technical support?

What technical support Altro covers, what falls outside it, and how to reach us.

Yes, for anything related to your Altro storefront or partner portal. Email [email protected] with an overview of the issue and a screenshot when possible, and the team will help you sort it out.

One boundary worth knowing: support covers Altro's own products, your storefront and portal. Technology outside of that, like your own website, domain, or third-party tools, is yours to manage. If you're not sure whether an issue is on our side or yours, just ask and we'll point you in the right direction.

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