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What's included when I order a prescription product?

Lists what's included with your order, from clinician evaluation and prescription to shipping and cancellation.

When you place a prescription order and complete the medical intake forms, a licensed clinician reviews and prescribes when appropriate.

If your prescription is approved, your order includes:

  • Your product, compounded by a state-licensed pharmacy.

  • Injection supplies, like syringes and alcohol pads, when applicable.

  • Discreet 2-day shipping with every renewal.

  • Ongoing access to your clinician for follow-up questions and, when appropriate, dose adjustments.

  • The ability to pause, delay, or cancel your subscription whenever you'd like. Cancellations take effect at the end of your current billing period, and we don't offer refunds for any unused portion already paid for.

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