Here's what to expect, step by step:
Clinician review: 1-2 business days after you submit your intake.
Prescription fulfillment: about 2-3 days after your clinician issues a prescription, a licensed pharmacy prepares your order.
Shipping: about 2 days once your order ships.
All together, plan for roughly 5-7 days from submitting your intake to receiving your order. It can take longer if your clinician needs more information from you, or if your case requires labs or a telehealth appointment first.
Throughout this, keep an eye on your portal messages and notifications in case your clinician needs anything from you. Not responding to a question from the clinician could result in a delay.