Skip to main content

Updating your profile or business information

How to change your email, business name, or logo.

For changes to your email, business name, or storefront logo, email [email protected]. We can make these updates for you so nothing breaks.

For logo updates, email us with the new file (high-resolution PNG with transparent or white background in horizontal format).

You can make the following changes yourself in the partner portal (partner.altroapp.com)

  • Pricing on products and labs: Go to pricing → click any item → adjust your service fee

  • Password: go to Account Settings within the partner portal

Did this answer your question?