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Can I cancel, delay, or pause my next prescription order?

Explains how to cancel your next prescription order, delay a refill, or take a 30-day pause through the portal.

Yes. You can cancel your next prescription order before it processes, delay your next refill date, or take a 30-day pause. Just message our support team through the portal.

Please note that once an order has been placed, we are unable to cancel or refund it. You can always contact us in advance of a refill, and we will also send you an email notification 48 hours before payment processes.

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